To guarantee the authenticity of reviews, we implement a range of measures. These include a blend of cutting-edge technology and meticulous human investigations. We aim to identify and eliminate potential conflicts of interest, self-reporting, or fraudulent reviews. We strive to maintain the highest level of integrity in our review system.
Our safeguards include:
Unbiased reviews only: Companies cannot rate themselves, and consumers must confirm they have no affiliation or competition with the company they are providing feedback on.
No anonymous comments: To uphold the credibility of feedback, we have a policy prohibiting anonymous reviews. We kindly request consumers to provide their contact information when submitting a review, ensuring that we always have a clear record of the source of the feedback. Maintaining transparency and accountability throughout the process is paramount. This practice ensures a cohesive and responsible approach every step of the way.
Feedback verification: Before posting, we diligently review feedback. Any company found engaging in fraudulent behavior is automatically excluded from category searches, and a prominent notice is affixed to their profile. Moreover, providers cannot remove their names from NexGen Taxes portal, preventing the concealment of negative ratings or fraud alerts.